At Wera® Tools, Socket Set, Kraftform Ratchet Screwdriver (weratool.shop), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website or make a purchase from us.
Information We Collect
We may collect the following types of information about you:
- Contact information such as your name, email address, mailing address, and phone number when you provide it to us, such as when you register for an account, make a purchase, participate in a contest or promotion, interact with us on social media, request information, or contact us with questions or feedback.
- Financial information such as your payment card number, expiration date, and billing address when you make a purchase from us.
- Transaction information such as the products you have purchased from us, referral sources/links, and details about when and how you interact with our website.
- Usage information such as your IP address, browser type, operating system, referral URLs, device information (e.g. device IDs), pages visited, links clicked, the requested URL, hardware settings, and search terms used.
- Location information such as your computer or device’s location based on your IP address or as you have disclosed to us directly.
- Marketing preferences such as your preferences for receiving our marketing emails and newsletters.
- Social media information such as your social media profile information when you interact with us on social media platforms.
- Other information that you voluntarily provide to us such as product reviews, survey responses, sweepstakes entries, and information provided for customer support.
How We Use Information
We use the information we collect for the following purposes:
- Provide our products and services to you
- Process and fulfill your orders
- Communicate with you about your account, purchases, and questions
- Improve and customize your browsing experience
- Notify you about product updates, special offers, and other marketing communications according to your preferences
- Respond to your requests, questions, comments, and concerns
- Send you SMS messages or call you about orders and deliveries
- Protect against and prevent fraud, suspicious activities, claims, and other liabilities
- Operate, evaluate, and improve our business
- Comply with industry standards and our legal obligations
How We Share Information
We do not sell your personal information to third parties. We may share your information with the following parties:
- Service providers and business partners: With third parties that perform services on our behalf, such as payment processing, order fulfillment, website hosting, email delivery services, marketing, auditing, data analytics, and customer service. We may also share your information with business partners such as advertising and joint marketing partners.
- Legal and law enforcement: In response to subpoenas, court orders, or other legal processes; to establish or exercise our legal rights or defend against legal claims. We may also share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, violation of our policies, or as otherwise required by law.
Cookies and Tracking Technologies
We use cookies and similar technologies on our website. These technologies collect usage data to help us improve and customize your browsing experience. You can control the use of cookies through your browser settings and other tools. However, if you limit or disable cookies and other technologies, it may interfere with proper site functionality.
Security
We take reasonable precautions to protect your information against unauthorized access, loss, misuse, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. We cannot guarantee the security of information you transmit to us over the internet.
Third Party Sites
Our website may contain links to third party websites and services. We are not responsible for the practices of such third parties. You acknowledge that we are not responsible for the availability of, or the content located on or through, any third-party site or service. Our Privacy Policy does not apply to the practices of third parties. You should consult the respective privacy policies on such third-party sites or services.
International Transfers
We are headquartered in the United States. Please be aware that any information processed by us may be transferred to or from another country or continent. By using our website and providing us with your personal information, you consent to such transfer globally.
Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or legal guardian and think your child has given us information, you can contact us to request your child’s information be deleted from our systems.
Your Privacy Rights
In accordance with applicable privacy laws, you have certain rights regarding your personal information. We respond to requests to exercise your rights in accordance with the law. Your rights may include:
- Right to access: You can request access to your personal data we hold, along with information about our processing of it.
- Right to rectification: If your personal data is inaccurate or incomplete, you can request we correct or complete it.
- Right to erasure: You can request we delete your personal data, subject to exceptions allowed by law.
- Right to restrict processing: You can request we restrict the processing of your personal data in certain circumstances.
- Right to object: You can object to the processing of your personal data for certain purposes.
- Right to data portability: You can request we provide your personal data to you or a third party in a portable format.
- Right to withdraw consent: If we are processing your personal data based on your consent, you can withdraw consent at any time.
To make a request, please contact us. We will consider and respond to requests in accordance with applicable laws. Depending on your location, we may need to verify your identity before implementing your request.
Retention
We retain personal data as permitted by law for legitimate business purposes and to meet regulatory obligations. We take reasonable steps to delete or anonymize personal data when it’s no longer needed.
Changes to this Policy
We may occasionally update this Privacy Policy as laws and regulations change or as we deem appropriate. We encourage you to periodically review this page for the latest information on our privacy practices. The effective date at the top of this page indicates when the latest policy was published. If we make significant changes, we may provide notice directly to you or post prominent notices on our website. Your continued use of our website indicates your acceptance of the changes.
How to Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact our Privacy Officer at:
Privacy Officer
Wera® Tools, Socket Set, Kraftform Ratchet Screwdriver
123 Main St, Anytown, CA 12345
[email protected]
Thank you for taking the time to learn about our Privacy Policy!